FAQ

Hard water contains a high level of calcium, which is not a heat conductor. The scale build-up of calcium in your hot water tank means it needs to use more energy to heat the water. Soft water doesn’t leave this calcium build-up and therefore helps you use less energy and keep your hot water costs down. Soft water also decreases the volume of cleaning product you need to use, which is better for the environment and your wallet.

A water softener offers many benefits to the damaging effects of hard water on you and your home, such as:

• Softer, healthier skin
• Shinier, stronger hair
• Cleaner, brighter clothes
• Cleaner drinking water
• Cleaner dishes
• Reduced demand on your pipes and appliances
• Cost savings

A water softener is a filtration system that uses resin beads to remove high concentrations of magnesium and calcium that cause hard water, and replaces them with sodium ions.

Water hardness is caused by a high mineral content (generally magnesium and calcium). This hardness is usually caused by groundwater that flows over limestone. Signs you have hard water include:

• Soap that doesn’t lather well
• Dingy/dirty-looking clothes from the laundry
• Spots on your dishes from the dishwasher
• Rust stains
• Scale and soap scum build up
• Dry, itchy skin

A reverse osmosis filtration system uses multiple filtration processes. First, it removes chlorine and sediment from untreated water with a prefilter. The water is then forced through a semipermeable membrane to help remove dissolved solids. Finally, the water passes through another filter to polish the drinking water before it enters a dedicated faucet connected to your sink.

Beyond improving the quality of your drinking water, whole home water filtration systems offer a number of benefits in your home:

• Provides clean water throughout your home
• Prevents skin irritation
• Reduces plumbing issues
• Saves on soap and results in cleaner clothes
• Results in cleaner dishes
• Reduces limescale and other mineral deposits
• Preserves the environment
• Extends the life of your home’s plumbing system

Companies that replace single-use plastic bottles with bottleless water coolers help reduce their CO2 emissions by 95% annually. For example, an office of 50 employees using a bottleless cooler can save more than 6,000 single-use plastic bottles from ending up in landfills or oceans every year.

Yes. As a general rule, households should have their water analyzed at least once per year, even if they’re on a municipal water supply. However, if your water starts to look, smell, or taste different than it usually does, it’s best to have it analyzed right away, regardless of when you last analyzed it.

The jury is still out about the effects of fluoride in our drinking water. But a quick at-home analysis can tell you how much fluoride is in your water supply, which will help you make an educated decision about how to move forward. Find out more about getting your water analyzed.

While many Canadians get their water from a municipal water supply, those who live in rural areas depend on a well for their water. Those who rely on well water are responsible for analyzing their water quality and should do so at least three times a year. However, fewer than half of all household wells in Canada were analyzed even once between 2011 and 2015. Find out more about getting your water analyzed.

You’ll want to analysis your water for the following:

• TDS (total dissolved solids)
• TSS (total suspended solids)
• Hardness
• Chlorine
• Alkalinity
• Silica
• Iron
• Chlorides
• pH
• Bacteria

The most common impurities found in water are organic and microbial contaminants, including aluminum, ammonia, copper, mercury, and silver, among many others.

All tap water in your home that is not filtered or treated contains millions of impurities, many that you can’t see, taste or smell. The good news is that all of these impurities can be treated with a whole home water filtrations system,